Need to make a Return?

Please note the following exceptions to our return and refund policy:

• Customized item sales are final and cannot be returned or exchanged.
• Returned items must have no visible signs of wear or use.

Additional Information:

• Refunds will be processed once items are received and verified. It may take up to 7 days to process a return, and refunds can take an additional 3-5 business days to show up in your account.
• For more information, reach out to us at help@customsbycarlson.com